What is this product?
AW38 17" touch screen wall-through ATM with cash dispenser, ticket printer and industrial computer
AW38 is a 17" touch screen wall-through ATM with cash dispenser, ticket printer and industrial computer
Overview Quick Details Place of Origin: China (Mainland) Brand Name: ZKTEK Model Number: AW38 Applications: bank ATM, payment ATM, card vending, bill payment, top up...
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OEMWhy is it different?
Engineered advantages.
Evidence-based differentiation — not marketing claims.
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Linux ReadyLinux is a set of free Unix operating system, which is based on and similar to POSIX and UNIX.
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OutdoorOutdoor kiosks are used out door with some kinds of IP protection for explosure to sun light and other weather conditions.
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RFIDWHAT IS RFID? RFID stands for Radio Frequency IDentification, a technology that uses tiny computer chips smaller than a normal size bank card.
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WIFIWiFi is a networking technology that allows devices to communicate without wires.
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High brightnessHigh brightness displays are essential for the outdoor applications as well as hight end digital signages.
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Will this solve my problem?
Built for your environment.
Real deployment scenarios across regulated and high-traffic industries.
Government
Public service halls & civic terminals
Healthcare
Patient check-in & wayfinding
Transportation
Ticketing & passenger flow
Can they actually manufacture it?
Inside the factory.
Overview Quick Details Place of Origin: China (Mainland) Brand Name: ZKTEK Model Number: AW38 Applications:...
Sheet metal laser cutting for enclosure panels.
Can they customize it?
Configure your build.
OEM/ODM modules selected to match your project specification.
Select modules to preview your configuration.
Payment kiosk configuration available — see technical evidence below.
How do they ensure quality?
Quality is documented.
Inspection at every stage — evidence your quality team can review.
- IQC · IPQC · FQC
- Inspection reports available
- Traceable batch records
Can they deliver?
Production at scale.
Export-ready manufacturing with predictable lead times and worldwide logistics.



- Container loading & export documentation
- Production capacity planning for batch orders
- Lead time communication throughout project
- Global technical support network
What happens after purchase?
Long-term partnership.
Support structured for enterprise deployment and continuity.
- Warranty coverage
- Technical documentation
- RMA & replacement parts
- Remote assistance & training
- Engineering change support
- Maintenance planning
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Request quotation.
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Typical response within 2–4 hours during business days.
Introduction
Overview
Quick Details
Place of Origin:
China (Mainland)
Brand Name:
ZKTEK
Model Number:
AW38
Applications:
bank ATM, payment ATM, card vending, bill payment, top up recharge
Custom Options:
Color, configurations, logo, pictographics and any
Main Features:
Outdoor, waterproof, UL291 Lv1, CEN L safe compliant,
Other Features:
Cost-effective full-function ATM
Configurations:
Touchscreen, cash/coin mechanism,industrial IPC etc
Net Weight:
310Kg
Gross Weight:
350Kg
Machine Dimensions:
H:1753mm x W:560mm x D:1080mm
Package Dimensions:
H:1753mm x W:560mm x D:1080mm
Working Conditions:
0-50 D. Celsius, 5-95% NC, 100-240V AC 6A
Basic Info.
- Brand Name:ZKTEK
- Product Model:AW38
- Product Size: 1753mm x 560mm x 1080mm (WxDxH)
- Product Color: (custom)
- Product NetWeight: 310 KG
- Product GrossWeight: 350 KG
- Product Operation Temperature: 0°C-50°C(below 0°C must use heater)
- Product Storage Temperature: -20°C-55°C(below 0°C must use heater)
- Product Certificates: CCC, compliant with UL291 Level 1
- Product Availability: 2017.9
- Installation method: Wall-through
- Model No.: KY8651
- Min.Order: 5 Set/Sets
- Means of Transport: Air
Supply Capacity
- Production Capacity: 600 sets per month
- Packing:Carton, Plywood box
- Delivery Date: 60 days.
Detailed
AW38 series ATM is a high performance andreliable ATM product provided by ZKTEK for the deployment of off-premise ATM, selfservice banks, savings banks, largemalls, stared hotels, large factories and mines, high schools and largeamusement parks etc.
This series contains two models: AW38E standalone selfservice ATM, and AW38X wall-through ATM with internal display. Both of these models areutilising the unique design of auti-vandalism, water-proof anddust-proof mechanism to leverage the durability and security of ATMproducts for 7/24 operation standards.
The module of the ATM is provided by Glory(Delarue), Fujitsu or NCR depending on the requirement of the users.
Standards of the products: "General regulation of ATM: GB/T18789-2002"; compliant to UL291 level 1 and CEN L provide the drivers forWOSA/XFS CEN.
Applications
ü Bank cash withdraw
ü School tuition and scholarship cash withdraw
ü Theme park cash withdraw
ü Casino counter/coin redemption
ü Airport exchange giving
ü Mines and factories Salary dispensing
ü Car Wash changes giving
ü Off-premise ATM for un-attended banks
Features
ü Cost-effective full-function ATM
ü Reliable large volume cash dispensing module
ü With front and rear accessible safe
ü UL291 Level 1 /CEN L compliant
ü Drivers for WOSA/XFS CEN
ü Slim enclosure, very easy to use in various applications
ü Anti-skimming card reader
ü Short leadtime: available for sample in 30 days to shipment
1.1 technical introduction
(1) Complete function and diversified withdraw method
Accept the transaction request using ISO standard magnetic card orbankbook(optional) to withdraw, transfer,inquiry, change password andother intermedia business which defined by the host computer of thebank.
(2) Exquisite appearance, variable configurations and easy installation
The dimensions of this machine is slim, modern style and sturdy. It issuitable for deployment for off-premise selfserfice banks, savingsbanks, large malls, star hotels, large factories and mines, schools anduniversities etc.
(3) Quality guarranty, low-price, and high effecient
The core module: cash dispenser is provided by Glory, FUJITSU or NCR. It's ahighspeed, high reliability module which is the most popular in seriousATM projects. The large dispensing amount in single transaction providesthe ability to dispense 60 notes in one transaction to make sure thelarge amount withdraw more comfortable.
Main functions
Business functionality
(1) Bank transaction service
Include withdraw, change password, balance inquiry, detail inquiry, transfer and intermedia operation.
(2) Cash handling function
The cash dispensing module has the electronical shutter, automaticretract function; utilising the stacked cash dispensing function, withcash escrow and defected notes box. Standard configurations has 1cassettes, and scalable to 3 cassettes( if without internal UPS, thecassettes can be extended to 4 total). 3000 notes per cassette.
Management function
(1) Support bank management service
Including active manage service and passive manage service. Forexample: CASH REPLENISHMENT, CLEAR CASSETTES, ACCOUNT BALANCING POSTING,PARAMETER DOWNLOAD, KEY MANAGEMENT etc; REMOTE LOGIC POWER-ON, REMOTELOGIC POWER-OFF, STATUS INQUIRY etc.
(2) Support all kinds of credit and debit cards
The cardreader is the motorised hybrid reader, and it can readHI-CO/LO-CO magnetic card, IC card, and PAYPASS contactless card.
(3) Support electronic and printed journal
Provide electronicdaily journal and printed daily journal functions
(4) Providing receipt printing and presenting function
Security Function
(1) Providing software and hardware encryption function
(2) Providing anti-peak function
(3) Providing 4 channel video recording camera(3 internal and 1 external)
(4) Providing embedded digital video surveillance system
(5) Providing digital HDD video recorder(optional)
(6) Providing vibration alarm and body/face mask sensor alarm(optional)
Other function
(1) Providing UPS power(default)
(2) Providing heater module(optional)
(3) Supporting WOSA CEN/XFS protocol SP drivers
(4) Certificated by CCC and Police security standards.
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ATM main technical specifications |
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Item |
Parameter Name |
Technical standards |
Remarks |
|
01 |
Installation method |
Wall-through |
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02 |
Maintenance |
Rear maintenance(electronic cabinet open front and rear, the safe open only rear) |
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03 |
Industrial Host |
Industrial motherboard, with 10 COMs, 1 ethernet, 4 USB2.0, 1 VGA and 1 PS/2 M/K ports CPU frequence: > 2.0 GHz, RAM: >1G ; system HDD: > 16G; surveillance HDD: >320G 4 channels video capture card |
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04 |
Cash Dispensing Method |
Friction cash dispensing/stacked cash dispensing/max bundle 60 notes per transaction |
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05 |
Cash Dispensing Protection |
Electronic shutter/stack notes retractable |
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06 |
Cash Dispensing Speed |
7 notes/s |
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07 |
Cash Cassettes Capacity |
Standard configuration: 1 cassette, expandable to 6 cassettes. 3000 notes per cassette |
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08 |
Defected notes box/Escrow box |
Within the first cassette, capacity: 150 notes |
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09 |
Display module |
15-19 inch color LCD monitor(220 nits) |
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10 |
EPP Metal keypad |
16 keys stainless anti-vandalism, water-proof, dust-proof steelkeypad; 8 function keys side bar; with DES and 3DES algorithm; withpeak-proof mechanism |
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11 |
Status change switch |
Running status and maintenance status |
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12 |
Receipt printer |
80mmwidth thermal printer(paper roll diameter 150mm); with blackmark sensor and icon printer, support English and Chinese charactersetby default with expandable characterset. Support partial/half cut andfull cut |
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13 |
Journal printer |
76mmwidth dot-matrix impact printer(paper roll diameter 80mm) –support electronic dialy journal. Support English and Chinesecharacterset by default. Support Red and black dual colorprinting(optional) |
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14 |
Card reader |
Electronic card reader, support ISO standardmagnetic credit anddebit cards, IC credit and debit cards, PAYPASS cards; anti-skimfunction(un-regular bezel and un-regular speed card-draging); supportEMV functions. |
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15 |
Safe |
Compliant with UL291 L1 24H standard,with mechanic lock and mechanic password lock |
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16 |
Advertisement lightbox |
The keypad and operation panel can be lighted in the nights. With ON/OFF timer |
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17 |
Indicator LED |
Indicator for cash out outlet, card reader outlet, receipt printer outlet; Four status of indicators: ON, OFF, Slow-blink and quick blink |
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18 |
Door status detection |
Detecting the safe, electronic cabinet front/rear door status real-time |
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19 |
Power input |
AC 180V~240V 50Hz. |
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20 |
Power management module |
Important modules power-on asynchronously |
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21 |
Auxiliary components |
Stereo speaker, rear-mount security awareness anti-peak mirror |
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22 |
Temperature range |
Operation:0°C~50°C(below 0°C must use heater) Storage: -20°C~55°C |
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23 |
RH |
5%~95% (NC) |
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24 |
Outline dimensions |
H:1753mm x W:560mm x D:1080mm |
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25 |
Weight |
Around 350Kg |
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26 |
Embedded digital videosuiveillance system |
Support real-time HDD monitoring;support online operation.Providing PIN entry area shield function to ensure the security ofinformation; with card number video -in and card inquiry function;supporting at least 4 channel camera input systems; Area field functionto protect the secret information from been recorded |
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27 |
Digital HDD recorder(DVR)(optional) |
Support digital real-time HDD recorder and playback; supportnetwork operation; support 4 channel recording input; support dynamicinvasion detection, support video camera mask detection and area maskdetection function. |
3 channels internal camera, and 1 channelexternal camera |
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28 |
Shake alarm and body/face mask sensor(Optional) |
Support shake alarm and body/face mask detection |
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29 |
Heater(optional) |
300W, max temperature 20°C, support automatic power-on and temperature control |
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30 |
UPS power supply(optional) |
300/500W, online 15 mins UPS |
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31 |
Rear maintenance LCD panel |
5.1 OLED/12.1 inch LCD support Chinese and English display, 24 keys membrance switch keyboard |
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Packaging
| Selling Units: | Single item |
| Single package size: | 176X56X108 cm |
| Single gross weight: | 350.0 KG |
| Package Type: | Plywood crate with foam protection wrapped with film |
Configurations & specifications
Payment kiosk with bill acceptor, barcode scanner and box IPC — Payment kiosk
| Item | Parameter |
|---|---|
| CPU | Intel XEON E3-1265L V3.0 , quad core 3.7GHz, 5GT/s FSB |
| Video core | Integrated Intel?HD Graphics graphic card support 1920*1080 full HD |
| RAM | 1*SO-DIMM(1.35V low voltage),DDR3 RAM 4GB(Max 8GB) |
| Storage | 2* Serial ATA II, support 3Gb/s |
| - | 500G HDD(legacy 2.5" hard driver) |
| Type of mechanism | 16 way coin mechanism |
| Capacity | 6 Channels tube |
| Protocol | MDB |
| Power | 24V DC input |
| Interface | RS-232 / USB |
| Type | 17 inch TFT LCD |
| Brightness | 300cd/m2 |
| Contrast | 2000:1 |
| Max(native). resolution | 1024*768 |
| Response Time | 6ms |
| Dot pitch | 0.197 |
| Interface | LVDS,VGA or DVI |
| Type | 17 inch capacitive touchscreen |
| Durability | Scratch-free,More than 35,000,000 touches in one location without failure |
| - | antirust, anti-acid, anti-dust |
| Thickness | 6mm |
| Resolution | 4096x1096 |
| Light Transmission | 90%-92% |
| Surface Hardness | Mohs |
| Touch force | <100g |
| Response Time | 16ms |
| Interface | USB |
| Printer Type | Themal Printer, |
| Paper width | 80mm |
| Paper roll diameter | 180mm |
| Paper thickness | 60 to 120g/m2 |
| Print Speed | 220mm/s |
| Print resolution | 203 dpi (8 dots/mm) |
| Sensors | Automatic cutter only;out alarm/to be run out alarm,Jam |
| Power supply | 24VDC5A |
| Interface | RS232 / USB / Ethernet |
| Type | Hibrid motorised automatic card reader:magnetic, smart IC card and RFID |
| - | With shutter(optional) |
| Magnetic card | ISO/IEC 7811 JIS X6301/6302 tr1&2&3 read |
| IC card | ISO/IEC 7816 JIS X6303 read/write |
| RFID(contactless) card | ISO 7816 read/write |
| - | ISO/IEC 15693(NFC) |
| Standards | EMV Ver.4.0 compliant for IC and magnetic card |
| Interface | USB/RS-232 |
| Type | 3DES encrypted EPP |
| - | Waterproof 16 keys stainless steel metal keypad |
| Keys | laser print or chemical etch keys filled with color ink |
| Super durability | over 2,000,000 times with 0.45mm knock gap |
| Press strength | 2N with temperature range -40℃~65℃ |
| Standards | Compatible with CE, RoHS, FCC |
| Interface | RS-232 + USB or USB |
| Bill validation width | 62-85mm(W) |
| Validation rate | 98% or greater |
| Validation speed | Approximately 3 seconds to stack |
| Note insertion directions | Note Insertion - up to 46 notes |
| Validation scan | scans 100% of both faces of each bill using six wavelengths |
| Cassette | Up to 1200 street-grade notes(SCL83) |
| Bezel Options | General |
| Escrow | One note |
| Language protocol | EBDS |
| Operation temeprature | 0-60 Cel |
| Operation humidity | 5%-95% |
| Gross weight(with cashbox) | 5.5KG |
| Interface | RS232 |
| Power Supply | 12V to 24V dc |
| Model name | Bunch Note Feeder |
| Bunch Number | 50 notes in bulk |
| Acceptance rate | Feed 99% or greater |
| Acceptance speed | Upto 2.5 seconds(coordinated by the bill validator) |
| Usage | With a BNF, users can deposit cash into the system quickly with less frustration. |
| Bezel Options | Standard II (83mm or 85mm) |
| Camera Type | CMOS |
| Resolution | 2MP active pixels |
| Functions | Auto-focus |
| Interface | USB2.0 High Speed(EHCI) |
| Version | Windows 7 Ult |
| - | 64bit |
| Power rate | 150W |
| Power output | 24VDC5A |
| Power input | 100/240V AC @2A |
| AUDIO | Stereo amplified speakers: dual channel 5W8Ohm |
| Type of enclosure | Wall through durable all-steel enlcosure |
| Type of paint | Powder coated front, powder coated steel back covers |
| Style | Ergonomically sleek and smart design |
| - | Easy to install and operate with internal drawers |
| Ventilation | Internal fans for ventilation |
| Protection | Security mechanic locks |
| Environment | Moistureproof,Antirust,Anti-acid,Static free |
| Wheels | (optional) |
| Voltage range | 170V~255VAC |
| Power Rate | 1000VA/600W |
| Capacity | 12VV/60WX1 |
| Transfergap | 6ms; |
| Overload power | 1000W |
| Self-protection | overload protection;Error led alert; RJ45/RJ11 |
| Interface | USB/RS-232 |
| Material | Plywood crate |
| Wrapper | Film |
| Foam | (only corners) |
