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Product identity What is this product?
ATM OEM / ODM Model AW38

What is this product?

AW38 17" touch screen wall-through ATM with cash dispenser, ticket printer and industrial computer

AW38 is a 17" touch screen wall-through ATM with cash dispenser, ticket printer and industrial computer

Overview Quick Details Place of Origin: China (Mainland) Brand Name: ZKTEK Model Number: AW38 Applications: bank ATM, payment ATM, card vending, bill payment, top up...

20+Years
ISOQuality
GlobalExport
OEMProjects
Linux Ready Outdoor RFID WIFI
01Identify 02Engineer 03Manufacture 04Qualify 05RFQ
AW38 17

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Industrial
QC
OEM

Why is it different?

Engineered advantages.

Evidence-based differentiation — not marketing claims.

  • Linux Ready

    Linux is a set of free Unix operating system, which is based on and similar to POSIX and UNIX.

  • Outdoor

    Outdoor kiosks are used out door with some kinds of IP protection for explosure to sun light and other weather conditions.

  • RFID

    WHAT IS RFID? RFID stands for Radio Frequency IDentification, a technology that uses tiny computer chips smaller than a normal size bank card.

  • WIFI

    WiFi is a networking technology that allows devices to communicate without wires.

  • High brightness

    High brightness displays are essential for the outdoor applications as well as hight end digital signages.

Is it well designed?

Inspect the engineering.

Rotate the product. Examine structure, finish, and assembly quality.

AW38 17
Surface finishPowder coat or stainless grade per deployment.
Structural strengthReinforced chassis for 24/7 operation.
Precision machiningCNC-formed panels with controlled tolerances.
Cable managementServiceable routing for field maintenance.

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Will this solve my problem?

Built for your environment.

Real deployment scenarios across regulated and high-traffic industries.

Government Public service halls & civic terminals
Healthcare Patient check-in & wayfinding
Retail Self-ordering & information points
Factory Industrial HMI & line-side displays
Banking Branch automation & secure terminals
Transportation Ticketing & passenger flow

Can they actually manufacture it?

Inside the factory.

Overview Quick Details Place of Origin: China (Mainland) Brand Name: ZKTEK Model Number: AW38 Applications:...

01Laser Cutting
02CNC Punching
03CNC Bending
04Welding
05Grinding
06Powder Coating
07Assembly
08Testing
09Packaging

Sheet metal laser cutting for enclosure panels.

01 Laser Cutting Factory stage · edit gallery in /y/a/k.php
Manufacturing — AW38 17
Laser Cutting

Can they customize it?

Configure your build.

OEM/ODM modules selected to match your project specification.

Select modules to preview your configuration.

Payment kiosk configuration available — see technical evidence below.

Configuration preview

How do they ensure quality?

Quality is documented.

Inspection at every stage — evidence your quality team can review.

Incoming inspectionMaterial and component verification before production.
In-process inspectionCheckpoint controls during assembly and wiring.
Final inspectionFunctional burn-in and cosmetic audit before shipment.
Measurement equipmentCalibrated tools for dimensional and electrical tests.
Quality standardsISO-aligned quality system with traceable records.
CertificatesView certifications for compliance review.
Quality inspection
  • IQC · IPQC · FQC
  • Inspection reports available
  • Traceable batch records

Can they deliver?

Production at scale.

Export-ready manufacturing with predictable lead times and worldwide logistics.

20+Years experience
OEMGlobal partnerships
ISOCertified facility
WorldwideExport & support
  • Container loading & export documentation
  • Production capacity planning for batch orders
  • Lead time communication throughout project
  • Global technical support network

What happens after purchase?

Long-term partnership.

Support structured for enterprise deployment and continuity.

I'm ready.

Request quotation.

You have inspected the product, reviewed manufacturing, and validated quality. Reach our sales team directly — live chat or email.

Typical response within 2–4 hours during business days.

AW38

Introduction

Overview

Quick Details

Place of Origin:

China (Mainland)

Brand Name:

ZKTEK

Model Number:

AW38

Applications:

bank ATM, payment ATM, card vending, bill payment, top up recharge

Custom Options:

Color, configurations, logo, pictographics and any

Main Features:

Outdoor, waterproof, UL291 Lv1, CEN L safe compliant,

Other Features:

Cost-effective full-function ATM

Configurations:

Touchscreen, cash/coin mechanism,industrial IPC etc

Net Weight:

310Kg

Gross Weight:

350Kg

Machine Dimensions:

H:1753mm x W:560mm x D:1080mm

Package Dimensions:

H:1753mm x W:560mm x D:1080mm

Working Conditions:

0-50 D. Celsius, 5-95% NC, 100-240V AC 6A

Basic Info.

  • Brand Name:ZKTEK
  • Product Model:AW38 
  • Product Size: 1753mm x 560mm x 1080mm (WxDxH) 
  • Product Color: (custom) 
  • Product NetWeight: 310 KG 
  • Product GrossWeight: 350 KG 
  • Product Operation Temperature: 0°C-50°C(below 0°C must use heater) 
  • Product Storage Temperature: -20°C-55°C(below 0°C must use heater) 
  • Product Certificates: CCC, compliant with UL291 Level 1 
  • Product Availability: 2017.9 
  • Installation method: Wall-through 
  • Model No.: KY8651 
  • Min.Order: 5 Set/Sets
  • Means of Transport: Air

Supply Capacity

  • Production Capacity: 600 sets per month
  • Packing:Carton, Plywood box
  • Delivery Date: 60 days.

 

Detailed

AW38 series ATM is a high performance andreliable ATM product provided by ZKTEK for the deployment of off-premise ATM, selfservice banks, savings banks, largemalls, stared hotels, large factories and mines, high schools and largeamusement parks etc.

 

This series contains two models: AW38E standalone selfservice ATM, and AW38X wall-through ATM with internal display. Both of these models areutilising the unique design of auti-vandalism, water-proof anddust-proof mechanism to leverage the durability and security of ATMproducts for 7/24 operation standards.

 

The module of the ATM is provided by Glory(Delarue), Fujitsu or NCR depending on the requirement of the users.

 

Standards of the products: "General regulation of ATM: GB/T18789-2002"; compliant to UL291 level 1 and CEN L provide the drivers forWOSA/XFS CEN.

 

Applications

ü         Bank cash withdraw

ü         School tuition and scholarship cash withdraw

ü         Theme park cash withdraw

ü         Casino counter/coin redemption

ü         Airport exchange giving

ü         Mines and factories Salary dispensing

ü         Car Wash changes giving

ü         Off-premise ATM for un-attended banks

Features

ü          Cost-effective full-function ATM

ü          Reliable large volume cash dispensing module

ü          With front and rear accessible safe

ü          UL291 Level 1 /CEN L compliant

ü          Drivers for WOSA/XFS CEN

ü          Slim enclosure, very easy to use in various applications

ü          Anti-skimming card reader

ü          Short leadtime:  available for sample in 30 days to shipment

1.1      technical introduction

(1)          Complete function and diversified withdraw method

Accept the transaction request using ISO standard magnetic card orbankbook(optional) to withdraw, transfer,inquiry, change password andother intermedia business which defined by the host computer of thebank.

(2)          Exquisite appearance, variable configurations and easy installation

The dimensions of this machine is slim, modern style and sturdy. It issuitable for deployment for off-premise selfserfice banks, savingsbanks, large malls, star hotels, large factories and mines, schools anduniversities etc.

(3)          Quality guarranty, low-price, and high effecient

The core module: cash dispenser is provided by Glory, FUJITSU or NCR. It's ahighspeed, high reliability module which is the most popular in seriousATM projects. The large dispensing amount in single transaction providesthe ability to dispense 60 notes in one transaction to make sure thelarge amount withdraw more comfortable.

Main functions

Business functionality

(1)          Bank transaction service

Include withdraw, change password, balance inquiry, detail inquiry, transfer and intermedia operation.

(2)          Cash handling function

The cash dispensing module has the electronical shutter, automaticretract function; utilising the stacked cash dispensing function, withcash escrow and defected notes box. Standard configurations has 1cassettes, and scalable to 3 cassettes( if without internal UPS, thecassettes can be extended to 4 total). 3000 notes per cassette.

Management function

(1)          Support bank management service

Including active manage service and passive manage service. Forexample: CASH REPLENISHMENT, CLEAR CASSETTES, ACCOUNT BALANCING POSTING,PARAMETER DOWNLOAD, KEY MANAGEMENT etc; REMOTE LOGIC POWER-ON, REMOTELOGIC POWER-OFF, STATUS INQUIRY etc.

(2)          Support all kinds of credit and debit cards

The cardreader is the motorised hybrid reader, and it can readHI-CO/LO-CO magnetic card, IC card, and PAYPASS contactless card.

(3)          Support electronic and printed journal

Provide electronicdaily journal and printed daily journal functions

(4)          Providing receipt printing and presenting function

Security Function

(1)          Providing software and hardware encryption function

(2)          Providing anti-peak function

(3)          Providing 4 channel video recording camera(3 internal and 1 external)

(4)          Providing embedded digital video surveillance system

(5)          Providing digital HDD video recorder(optional)

(6)          Providing vibration alarm and body/face mask sensor alarm(optional)

Other function

(1)          Providing UPS power(default)

(2)          Providing heater module(optional)

(3)          Supporting WOSA CEN/XFS protocol SP drivers

(4)          Certificated by CCC and Police security standards.

 

 

ATM main technical specifications

Item

Parameter Name

Technical standards

Remarks

01

Installation method

Wall-through

 

02

Maintenance

Rear maintenance(electronic cabinet open front and rear, the safe open only rear)

 

03

Industrial Host

Industrial motherboard, with 10 COMs, 1 ethernet, 4 USB2.0, 1 VGA and 1 PS/2 M/K ports

CPU frequence: > 2.0 GHz, RAM: >1G ; system HDD: > 16G; surveillance HDD: >320G

4 channels video capture card

 

04

Cash Dispensing Method

Friction cash dispensing/stacked cash dispensing/max bundle 60 notes per transaction

 

05

Cash Dispensing Protection

Electronic shutter/stack notes retractable

 

06

Cash Dispensing Speed

7 notes/s

 

07

Cash Cassettes Capacity

Standard configuration: 1 cassette, expandable to 6 cassettes. 3000 notes per cassette

 

08

Defected notes box/Escrow box

Within the first cassette, capacity: 150 notes

 

09

Display module

15-19 inch color LCD monitor(220 nits)

 

10

EPP Metal keypad

16 keys stainless anti-vandalism, water-proof, dust-proof steelkeypad; 8 function keys side bar; with DES and 3DES algorithm; withpeak-proof mechanism

 

11

Status change switch

Running status and maintenance status

 

12

Receipt printer

80mmwidth thermal printer(paper roll diameter 150mm); with blackmark sensor and icon printer, support English and Chinese charactersetby default with expandable characterset. Support partial/half cut andfull cut

 

13

Journal printer

76mmwidth dot-matrix impact printer(paper roll diameter 80mm) –support electronic dialy journal. Support English and Chinesecharacterset by default. Support Red and black dual colorprinting(optional)

 

14

Card reader

Electronic card reader, support ISO standardmagnetic credit anddebit cards, IC credit and debit cards, PAYPASS cards; anti-skimfunction(un-regular bezel and un-regular speed card-draging); supportEMV functions.

 

15

Safe

Compliant with UL291 L1 24H standard,with mechanic lock and mechanic password lock

 

16

Advertisement lightbox

The keypad and operation panel can be lighted in the nights. With ON/OFF timer

 

17

Indicator LED

Indicator for cash out outlet, card reader outlet, receipt printer outlet;

Four status of indicators: ON, OFF, Slow-blink and quick blink

 

18

Door status detection

Detecting the safe, electronic cabinet front/rear door status real-time

 

19

Power input

AC 180V~240V 50Hz.

 

20

Power management module

Important modules power-on asynchronously

 

21

Auxiliary components

Stereo speaker, rear-mount security awareness anti-peak mirror

 

22

Temperature range

Operation:0°C~50°C(below 0°C must use heater)

Storage: -20°C~55°C

 

23

RH

5%~95% (NC)

 

24

Outline dimensions

H:1753mm x W:560mm x D:1080mm

 

25

Weight

Around 350Kg

 

26

Embedded digital videosuiveillance system

Support real-time HDD monitoring;support online operation.Providing PIN entry area shield function to ensure the security ofinformation; with card number video -in and card inquiry function;supporting at least 4 channel camera input systems; Area field functionto protect the secret information from been recorded

 

27

Digital HDD recorder(DVR)(optional)

Support digital real-time HDD recorder and playback; supportnetwork operation; support 4 channel recording input; support dynamicinvasion detection, support video camera mask detection and area maskdetection function.

3 channels internal camera, and 1 channelexternal camera

28

Shake alarm and body/face mask sensor(Optional)

Support shake alarm and body/face mask detection

 

29

Heater(optional)

300W, max temperature 20°C, support automatic power-on and temperature control

 

30

UPS power supply(optional)

300/500W, online 15 mins UPS

 

31

Rear maintenance LCD panel

5.1 OLED/12.1 inch LCD support Chinese and English display, 24 keys membrance switch keyboard

 

Packaging

Selling Units: Single item
Single package size:  176X56X108 cm
Single gross weight: 350.0 KG
Package Type: Plywood crate with foam protection wrapped with film

Configurations & specifications

Payment kiosk with bill acceptor, barcode scanner and box IPC — Payment kiosk

ItemParameter
CPU Intel XEON E3-1265L V3.0 , quad core 3.7GHz, 5GT/s FSB
Video core Integrated Intel?HD Graphics graphic card support 1920*1080 full HD
RAM 1*SO-DIMM(1.35V low voltage),DDR3 RAM 4GB(Max 8GB)
Storage 2* Serial ATA II, support 3Gb/s
- 500G HDD(legacy 2.5" hard driver)
Type of mechanism 16 way coin mechanism
Capacity 6 Channels tube
Protocol MDB
Power 24V DC input
Interface RS-232 / USB
Type 17 inch TFT LCD
Brightness 300cd/m2
Contrast 2000:1
Max(native). resolution 1024*768
Response Time 6ms
Dot pitch 0.197
Interface LVDS,VGA or DVI
Type 17 inch capacitive touchscreen
Durability Scratch-free,More than 35,000,000 touches in one location without failure
- antirust, anti-acid, anti-dust
Thickness 6mm
Resolution 4096x1096
Light Transmission 90%-92%
Surface Hardness Mohs
Touch force <100g
Response Time 16ms
Interface USB
Printer Type Themal Printer,
Paper width 80mm
Paper roll diameter 180mm
Paper thickness 60 to 120g/m2
Print Speed 220mm/s
Print resolution 203 dpi (8 dots/mm)
Sensors Automatic cutter only;out alarm/to be run out alarm,Jam
Power supply 24VDC5A
Interface RS232 / USB / Ethernet
Type Hibrid motorised automatic card reader:magnetic, smart IC card and RFID
- With shutter(optional)
Magnetic card ISO/IEC 7811 JIS X6301/6302 tr1&2&3 read
IC card ISO/IEC 7816 JIS X6303 read/write
RFID(contactless) card ISO 7816 read/write
- ISO/IEC 15693(NFC)
Standards EMV Ver.4.0 compliant for IC and magnetic card
Interface USB/RS-232
Type 3DES encrypted EPP
- Waterproof 16 keys stainless steel metal keypad
Keys laser print or chemical etch keys filled with color ink
Super durability over 2,000,000 times with 0.45mm knock gap
Press strength 2N with temperature range -40℃~65℃
Standards Compatible with CE, RoHS, FCC
Interface RS-232 + USB or USB
Bill validation width 62-85mm(W)
Validation rate 98% or greater
Validation speed Approximately 3 seconds to stack
Note insertion directions Note Insertion - up to 46 notes
Validation scan scans 100% of both faces of each bill using six wavelengths
Cassette Up to 1200 street-grade notes(SCL83)
Bezel Options General
Escrow One note
Language protocol EBDS
Operation temeprature 0-60 Cel
Operation humidity 5%-95%
Gross weight(with cashbox) 5.5KG
Interface RS232
Power Supply 12V to 24V dc
Model name Bunch Note Feeder
Bunch Number 50 notes in bulk
Acceptance rate Feed 99% or greater
Acceptance speed Upto 2.5 seconds(coordinated by the bill validator)
Usage With a BNF, users can deposit cash into the system quickly with less frustration.
Bezel Options Standard II (83mm or 85mm)
Camera Type CMOS
Resolution 2MP active pixels
Functions Auto-focus
Interface USB2.0 High Speed(EHCI)
Version Windows 7 Ult
- 64bit
Power rate 150W
Power output 24VDC5A
Power input 100/240V AC @2A
AUDIO Stereo amplified speakers: dual channel 5W8Ohm
Type of enclosure Wall through durable all-steel enlcosure
Type of paint Powder coated front, powder coated steel back covers
Style Ergonomically sleek and smart design
- Easy to install and operate with internal drawers
Ventilation Internal fans for ventilation
Protection Security mechanic locks
Environment Moistureproof,Antirust,Anti-acid,Static free
Wheels (optional)
Voltage range 170V~255VAC
Power Rate 1000VA/600W
Capacity 12VV/60WX1
Transfergap 6ms;
Overload power 1000W
Self-protection overload protection;Error led alert; RJ45/RJ11
Interface USB/RS-232
Material Plywood crate
Wrapper Film
Foam (only corners)
AW38 is a 17" touch screen wall-through ATM with cash dispenser, ticket printer and industrial computer AW38 17 AW38 17

About ZKTEK

ZKTEK is a global provider of self-service kiosks, touch screen monitors, and cash recycler ATMs. With more than 15 years of industry experience, we partner with businesses to strengthen customer touchpoints and streamline operations.

Our solutions serve retail, hospitality, healthcare, banking, and other sectors where reliable self-service matters. We combine durable product design with responsive support to help you select and deploy the right configuration for your environment.